With the Swisscanto Foundations' LOBonline, you can easily and simply make amendments via the internet. You can also use LOBonline to access important information about your employee benefits contract such as account balances, policy information or group statements.
You will need the following information to log in:
User ID (email address)
Authentication code with mTAN (mobile transaction number)
Step one: Apply for access to LOBonline
Complete the registration form online.
We’ll send you a confirmation SMS with a code. Enter the code in the specified field.
The application form for your LOBonline access will then be sent to you by e-mail.
Step two: Sign the application for access to LOBonline and submit it
Print out the application e-mailed to you and have it signed by the persons listed in the document.
Scan the signed application and send it to us using this link. Alternatively, you can also send us the signed application by post.
Step three: Activating access to LOBonline and logging on with your initial access password
Once we have set up your account, you will receive an activation e-mail. Click on the link in the activation e-mail.
You will receive an SMS containing your initial access password. Now log in to LOBonline with your e-mail address and initial access password.
Where can I get support for LOBonline?
As a registered LOBonline user you can access the necessary support under "Contact". In addition, the LOBonline technical support team will be pleased to assist you with any questions you may have in connection with LOBonline.
What do I need to do if I've stopped using LOBonline??
Please notify us if you've stopped using the service or are handing over to a successor. In this case your personal access will be deactivated. Your successor will need to register as a new user.
What does mTAN mean?
mTAN stands for mobile TransAction Number. These are additional mobile codes sent to your telephone number via SMS. An mTAN is only valid for a short period of time and can only be used once. The costs for this are borne by the Swisscanto Collective Foundation.
Like to know more? The video gives you a first impression of the new LOBonline platform.
Contact & Support
We are happy to help should you have any questions:
Swisscanto Collective Foundations
of the Cantonal Banks
St. Alban-Anlage 26